Privacy Policy


At, your privacy is of paramount importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by and how it is used. We are committed to ensuring that your information is secure, and have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. By using the website, you consent to the data practices described in this policy. Protection of your privacy is a significant concern for us as we conduct our online business.

Information Collection

We at collect various types of information for numerous purposes to provide and improve our service to you. The personal information we collect might include your name, contact information, prescription details, health status, and any other details that you may provide us voluntarily through forms or surveys. Our website also automatically collects certain non-personal information such as IP addresses, browser types, and access times through the use of cookies and similar technologies. This allows us to understand how our visitors use our site and to improve user experience. We emphasize that all sensitive data is handled with the utmost care and confidentiality.

Use of Information

The information collected by is used to understand your needs and provide you with a better service, and in particular for the following reasons: to improve our products and services; to personalize your user experience; to process transactions and manage your account; to send periodic emails regarding your inquiries or other products and services; to improve customer support; and to comply with the law. We may use feedback you provide to improve our guides, resources, and services. We take serious steps to ensure that data is not misused in any way and is handled in compliance with applicable privacy laws.

Data Sharing and Disclosure

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. Your personal information may also be disclosed if required by law, to enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. The transmission of information via the internet is not completely secure and therefore the transmission of information to and from our site is at your own risk. Information collected by is stored on secure servers located in controlled environments.

Your Rights and Choices

You have several rights in relation to your personal information under applicable law. These may include the right to access or delete information or to withdraw consent to processing. Nonetheless, there are certain exceptions to these rights, such as where we need to keep your information to comply with legal obligations. You may exercise your rights by contacting us using the details provided. provides users with the ability to opt-out of receiving communications from us and our partners at any point where we request information about the visitor.

Owner Contact Information

Should you have any questions about this privacy policy or our treatment of your personal information, please feel free to reach out to us. Damien Lockhart can be contacted directly at the following postal address: National Gallery of Victoria, 180 St Kilda Rd, Melbourne VIC 3006, Australia, or via email at [email protected].

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